At the Holiday Inn Express-Rehoboth beach we are committed to maintain the strictest confidentiality of the information we gather.
When an individual becomes a guest of the Hotel for the first time and for each visit thereafter, we indicate on the registration card that we collect:
We also on occasion ask our clients to express their opinion of our services and products. We indicate on the comments card to be completed that the information gathered is solely for the purpose of improving the quality of the service and product. It is very important that the information collected not be used for purposes other than the ones communicated to the guests. As such, we must get the guest's consent before:
Forwarding a copy of their invoice by fax or to a third person if it has been settled by the guest himself.
The personal information collected is stored electronically and on paper. Their security is insured by the following:
The documents listed above are archived for 7 years as required by law. They are kept in an archive room located in the hotel for a period of one year after which time they are sent outside to a company specialized in the storage of documents. After the legal period, they are destroyed by this company according to norms that comply with our security requirements.